Creating an Account

There are two ways to create an account in the CitrusAd platform. Accepting an invite from another team member, or creating your own account.

Method 1: Receiving an Invite

In this method, your team has already been setup. This is typically a process handled by your retailer, but can also be another internal team member, or your ad agency for example.

You will receive an email invite from Citrus. Click the Accept Invite button to get started.

You will then be forwarded to a registration page, fill in your details, accept the terms and conditions, and click Register.

You will only ever need one login, so you won't need to worry about remembering different username and passwords.

Confirm your email

After you have created an account, you will receive a confirmation email. When you receive the email, click the "Activate" button. You will be redirected to a "success" page which then gives you the option to sign in. You should sign in using the username and password you created during the sign up process.

Logging In

After clicking the "Activate" button from the confirmation email, you are re-directed to the login page, where you can use your email address and password to log in to the platform.

Method 2: Create an Account

To get started, visit your retailer's CitrusAd website (retailer.citrusad.com, for example) and click the create an account link.

If you cannot see the Create an account link, your retailer has disabled the feature. You will need to contact your retailer to begin advertising.

Sign Up

To create an account, enter your company and personal details. We advise you make your team name specific to the products and brands you intend to manage with the team (e.g. if your company has several divisions such as health & beauty, pet care and food, you can create one team per category or one team per brand.

You will only ever need one login however, so you won't need to worry about remembering different username and passwords. Once you have signed in to your account, you can add new teams very quickly from the drop down menu on your home screen.

Once you have filled in all details, and agreed to the terms and conditions, click the Register button.

Confirm your email

After you have created an account, you will receive a confirmation email. When you receive the email, click the "Activate" button. You will be redirected to a "success" page which then gives you the option to sign in. You should sign in using the username and password you created during the sign up process.

Logging In

After clicking the "Activate" button from the confirmation email, you are re-directed to the login page, where you can use your email address and password to log in to the platform.